~ 1st week internship ~

1/11/2010 - 5/11/2010

1 nov 2010 is my 1st day on my internship at Telekom Malaysia Training Centre (TMTC)...TMTC provide training and assessment for TM staff to improve their performance. ...Fortunately, i not alone doing internship at TMTC...I have Ina from same college to do internship...Ina and me reported ourself at 8:30 with en.muhamad, who manage practical students... After signed the attendance, I was taken by sis Ju (the clerk of Assessment Unit) to meet  Sir Mahendran, one of the manager of assessment center unit...the other managers are Pn.Azlina and En.Syahrin.. Sir Mahenddran is my supervisor.. Initially, he gave briefings about work area, dress code and work ethic at TMTC .. after briefing, I was introduced to all staff in the office and I was given a place to do work ..I thought i will placed on the other unit..but its ok..for me anywhere I was placed is not a problem..as long as i have work to do..

...i was placed here..hihihi...

Taking about Assessment Center Unit, this unit provide assessment for all  TM staff if they want to 'naik pangkat'..huhuhu..is not easy for someone 'naik pangkat'..they have to do assessment about TM, customer service and about product..same goes to my mom and dad...they have to do assessment before got 'naik pangkat''...

For this week, I was assigned by my supervisor Sir Mahendran to do MDF and TROS..what is that???hmmm...MDF is assessment for contractor...if they want to make contract with TM they have through MDF assessment to check their ability to do the work..this assessment can check whether they are able to give service/good quality to TM..while TROS is a skill development program..this assessment is to check their practical skill, such as on streamyx and broadband skill..how they conduct that good and how they serve the customers...what i need to do is to key in assessor and assessee data such as their marks and so on in ms excel....after completed i need to do pivot table in excel to get the summary of the data...

....MDF & TROS that need to key-in in ms excel....

I was helped by Syikin, who is one of the assistant manager in this unit...for the first I met her, I called her 'kakak'....but she said "don't call me kakak"...i'm not old yet"...."i'm only 24"...and I'm still called her 'kakak'...she has to accept that she is not young anymore...(for me la)....she is so friendly and easy to hang out with her......and now she is ok if i called her 'kakak'..... ^-^.....baru sedar ke syikin...........heeeheee...

For this week i'm only do MDF and TROS...............there is no task after this.........hmmmmm......so boring......I can't surf internet because I get wrong IP address.........then sis Ju called IT unit to help me.......after that I can surf internet.....wow!!bestnye.....i can't do anything without internet....